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Customer Service Tools
Customer Registration
Customers can register at ShopSite Pro stores to make ordering quicker
and easier. ShopSite remembers customers, including preferred payment
methods and previous "ship to" addresses. Merchants can assign
customers to different customer groups, and give each group it's own
coupons for discounts to entice customers back to the store or to
reward regular customers.
Merchant Notification of Orders
Want to keep tabs on your online business? ShopSite makes it easy for
you. Every time a customer places an order, ShopSite can send you an
e-mail message containing the order information.
Automatic Customer Receipts
Have you ever placed an order at an online store, only to be left
wondering if they really received your order? It's not a pretty
picture. ShopSite makes it easy to ensure your customers aren't left in
the dark. As soon as a customer places an order at your store, she
receives an e-mail receipt for the order. The receipt can be either
plain text or HTML format. And since you can customize the e-mail
receipt, you can include information on additional customer service,
promotions, etc.
HTML Customer Receipts
Have you ever placed an order at an online store, only to be left
wondering if they really received your order? It's not a pretty
picture. ShopSite makes it easy to ensure your customers aren't left in
the dark. As soon as a customer places an order at your store, she
receives an e-mail receipt for the order. And since you can customize
the e-mail receipt, you can include information on
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